Creating a successful learning management system or virtual event program doesn’t happen overnight. With our variety of support services, the Blue Sky team will help ensure your eLearning needs and goals are met.
Dedication, experience and enthusiasm drive our client success and customer support teams to continually innovate customized solutions and support. Every client is a long-term client because we know that the tremendous value of trust and partnership can only be built over time.
We understand that sometimes support is needed outside of the platform and virtual events and are happy to strategize with our clients when needed. Our strategic support includes:
Content strategy focuses on the planning, creation, delivery, and governance of content. Content not only includes the words on the page but also the images and multimedia that are used.
Blue Sky’s Client Success Managers serve as strategic partners and liaisons between our clients and the Blue Sky staff to ensure their needs are addressed professionally and efficiently. Our CSMs also focus on customer portfolio development, retention, and ensuring overall client success and satisfaction with Blue Sky’s products and services.
Additionally, each client is scheduled one-on-one calls to:
We can provide an experienced Project Manager to ensure your goals are met, a solid foundation is built and maintained for your site, and your team is fully trained and properly resourced after the initial implementation. Our LMS professional will:
We provide a dedicated technical support team to ensure your audience is getting the most out of our solutions.
“Here to tell you Blue Sky team does not disappoint! I wish all my vendors could be like them. I REALLY have appreciated the vision and strategy and availability of my CSM and the responsiveness and helpfulness of the tech support team.”
-Society for Research on Nicotine and Tobacco
“Your team has always been great! We are VERY happy with the services and support you have provided us since 2012. A true partner!”